Please create all new tickets exclusively in our new service portal from now on. This system is only for viewing and processing your existing, open requests.
Please note: Any new tickets created here are automatically closed immediately and will not be processed.
Welcome to our ticket system
Here you can view the status of your existing tickets and communicate with us. For any new requests, please use the new service portal (see above).
If you need round-the-clock help with our products, you can find information and search for solutions at any time in our manual or in our free customer forum.
Please note that uploading an attachment is mandatory for processing your issue. If you need to upload log files, please read our information first and make sure any potentially sensitive information (e.g. passwords) has been removed.
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